We Run on Intercom
After you sign into Workflow, you should see a small blue Chat icon at the lower right of your screen it will always be there as you work. This feature will let you:
Start a chat with the Trinity team
Search articles in our Help Center
NOTE: Intercom is not available in Studio at this time.
1. Trinity Help Center (Intercom)
Speed: 🔥🔥🔥🔥🔥
The fastest way to find answers is to search our Help Center articles because they are optimized for search and easy to read.
Enter your question and/or keywords into the "Search for articles..." box.
Click on an article in the search results if it relates to your question.
Start a chat if you need additional help or can't find any helpful articles.
2. Open a Chat (Intercom)
Speed: 🔥🔥🔥🔥
Trinity support team gets notified instantaneously and will respond to your chat as soon possible. There might be a delay outside normal business hours. Use chat to:
Ask questions
Get advice
Give feedback
Report bugs
3. Email or Phone Call
Speed: 🔥
Trinity USA HQ
601-713-2628
Mon - Fri 8am - 5pm CST
Check out the Trinity Contact List if you need someone specific. Response times will vary from person to person.